After sales and logistics |
We strongly believe that a partner contribution to our customers does not stop with just shipping our products. Therefore we are happy to announce that our goal of keeping RMA rates below 1% has been maintained ever since we were founded in 2000. RGB follows a strict line of mandatory quality checks and procedures in all departments to help us spot supplier errors and reduce internal mistakes as we are only human too. As supplement to our internal procedures we also only use carriers with track-and-trace options or direct rapid couriers to ensure a maximum visibility and tracing at all time. |