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RGB BV

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After sales and logistics

We strongly believe that a partner contribution to our customers does not stop with just shipping our products. Therefore we are happy to announce that our goal of keeping RMA rates below 1% has been maintained ever since we were founded in 2000.

RGB follows a strict line of mandatory quality checks and procedures in all departments to help us spot supplier errors and reduce internal mistakes as we are only human too.

As supplement to our internal procedures we also only use carriers with track-and-trace options or direct rapid couriers to ensure a maximum visibility and tracing at all time.
 
However, if you are not fully satisfied with a shipment or product, always feel free to contact your RGB account manager, within  24  hours, so that we can offer you a solution or replacement as soon as possible or for general enquiries contact  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  or phone +31-(0)40-2137946.

 

Language

Nederlands

Track and trace

UPS
TNT
Fedex

MANUFACTURER LINKS

IBM
HP
Cisco
APC
Lenovo